CONDITIONS
The following terms and conditions have been created based on the specific needs and nature of the website of Grete Kald Psychotherapy (MTÜ Harmooniline) and stipulate the use of what is offered on the website.
The Terms create an agreement between the website owner and the users of the website, detailing our terms and conditions. By accessing or using the website, you confirm that you have read, understood and agree to these terms and conditions.
A user of the Website must be at least 18 years of age, or the legal age of majority in your jurisdiction, and you must have the legal authority, right and freedom to enter into a binding agreement with these Terms. You are not permitted to use this Website and/or obtain the Services if prohibited by any law or regulation in your country or applicable to you.
When purchasing a product/service, you agree that:
(i) you are responsible for reading the description of the product/service before committing to purchase it;
(ii) you enter into a legally binding contract for the purchase of goods/services when you purchase the product/service and have completed the payment process;
(iii) you are responsible for being aware of your personal liability.
Conditions for booking a therapy session
Booking is done on the website in the online booking system.
When booking, you pay the full amount of the reservation.
If you cannot come to the booked reception, please let us know as soon as possible.
It is possible to change the reservation free of charge 48 hours before the meeting.
Mini Course Purchase Terms
1. Video Training Purchase and Usage Terms
1.1 Personal Use:
Purchased video trainings are intended for your personal use only.
You may not share, distribute, or disclose the videos to any third parties without written permission.
1.2 Copying and Sharing:
Copying, uploading, sharing, or transmitting training videos in any form is strictly prohibited.
This includes, but is not limited to, sharing on social media, file-sharing services, or any public or private networks.
1.3 Commercial Use:
The use of video trainings for commercial purposes — including, but not limited to, using the content in your own training sessions, consultations, or reselling it — is prohibited.
1.4 Copyright and Intellectual Property:
All video training content, including text, images, audio, graphics, and other multimedia elements, is the property of the training provider and is protected by copyright and intellectual property laws.
Modifying, editing, or using the video content without permission is not allowed.
1.5 Access and Usage Rights:
Access to the video trainings is linked to a specific purchase.
Access rights may not be transferred, sold, or exchanged.
Each user must make their own individual purchase to obtain the right to use the training.
2. Refund Policy
2.1 Refunds and Compensation:
No refunds or compensation will be issued for digital products, including video trainings.
3. Disclaimer of Liability
3.1 Content Changes:
The training provider reserves the right to make changes to the content or availability of the trainings without prior notice.
The provider is not responsible for any damages resulting from such changes.
3.2 Technical Limitations and Website Functionality:
The training provider is not liable for technical issues, including video loading speed or playback problems, arising from the user’s device, internet connection, or other technical factors.
4. Contact and Support
If you have any questions or need assistance regarding your purchased video trainings, please contact us at grete@gretekald.com.
Our team is happy to assist you and ensure you have the best possible experience.
By agreeing to these terms, you confirm that you understand your rights and obligations regarding the use of purchased video trainings.
Payment methods
Payment Methods
You can choose between two secure payment options:
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Credit or Debit Card
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Manual Payment / Bank Transfer
Card Payments
Our website uses Stripe (stripe.com) — one of the world’s most popular and secure payment processing platforms.
You can pay easily by entering your card number, name on the card, and security code.
Card details may be securely saved for future purchases. All payment data is fully protected — as the website administrator, we do not have access to your card information.
Both credit and debit cards are accepted.
Manual Payment / Bank Transfer
If you prefer not to enter your card details, please select Manual Payment at checkout.
There you will find the necessary information to make a bank transfer.
Please complete the transfer before confirming your booking or purchase.
Once your payment has been received, we will manually confirm your order in the system.
Bank Details for Manual Payment:
Non-profit organization: Harmonic
Bank: Swedbank
IBAN: EE342200221062878525
BIC: HABAEE2X
PRIVACY
The following privacy policy explains the ways in which our website collects, uses, discloses and manages the data of its visitors and customers.
We comply with legal requirements to protect visitor or customer privacy and comply with legislation related to our operations and location.
1. What types of information do we collect?
We receive, collect and securely store any information you enter on our website or otherwise provide to us. In addition, we collect the Internet Protocol (IP) address used by your computer to connect to the Internet; Log in; e-mail address; password; computer and connection information and purchase history.
We may use software tools to measure and collect session information, including page response times, length of visits to certain pages, page interaction information, and methods used to navigate away from the page.
2. How do we collect information?
When you make a transaction on our website, as part of the process we collect the personal information you give us, such as your name, address, telephone number and email address. Your personal data will only be used for the specific reasons stated above.
3. Why do we collect such personal data?
a. To provide and manage services.
b. To provide our users with ongoing customer assistance and technical support.
c. To contact our visitors and users with general or personalized service-related notices and promotional messages.
d. To create aggregate statistical data and other aggregated and/or derived non-personal information that we or our business partners may use to provide and improve our respective services.
e. To comply with applicable laws and regulations.
4. How do we store, use, share and disclose the personal information of our site visitors?
Our company is hosted on the Wix.com platform. Wix.com provides us with an online platform that allows us to sell our products and services to you. Your data may be stored through Wix.com's data storage, databases, and general Wix.com applications. They store your data on secure servers behind a firewall.
All direct payment gateways offered by Wix.com and used by our company meet the standards established by PCI-DSS, which is administered by the PCI Security Standards Council, a collaborative effort of brands such as Visa, MasterCard, American Express, and Discover. PCI-DSS requirements help ensure the secure handling of credit card data by our store and its service providers.
5. How (and if) we communicate with site visitors?
We may contact you to inform you about your account, resolve problems, collect fees or dues, ask for your opinion through surveys or questionnaires, send updates about our company, or as otherwise necessary to contact you to fulfill our User Agreement. All communications and agreements are governed by the laws of the applicable country.
For these purposes we may contact you by email, telephone, text messages and post.